|Quality After-Sales Service|
30-day quality problem full refund
Within 30 days from the time you receive the package
if there is any quality problem with the product
we will full refund to you.
Quality After-Sales Service
30-day quality problem full refund Within 30 days from the time you receive the package if there is any quality problem with the product we will full refund to you.
Blade length：20cm Blade thickness：0.4cm Handle length：12.5cm Our knives are forged by hand and there may be errors in weight and size. Please understand
We adhere to the spirit of artisans, inherit the 5,000-year culture of China, and insist on hand-made knives by traditional ancient methods.
How to distinguish the real hand forging knife
1、The hand-knife can see the uneven han-scratch marks under the light. 2、Every knife has traces of the master's manual sharpening 3、The same size of the knife is better used after repeated beatings
Q: What is the supported payment method?
A: We support payment methods such as Alipay, credit card, bank card, etc. We do not support cash on delivery.
Q: When can you reply to me?
A: We will reply to you at 9:00 to 24:00 Beijing time.
Q: Is it wholesale?
A: Yes, we support wholesale goods. Because we are factory, we can give you the best price, the price is composed of ex-factory price and freight.
Q: Can I customize the knife? Can it be OEM?
A: Yes, we support customized goods. You just need to send us the sample drawing and size of the knife, we will customize it for you.
Q: What is a quality issue?
A: Blade edge roll mouth, cleft, notch, etc. are quality problems. Rusting is not a quality issue, this is an oxidized spot.
Q: What is your after-sales service?
A: Within 30 days from the time you receive the package, if there is any quality problem with the product, please contact us (station letter, phone, email, WeChat, etc.), we will full refund to you.We will use the best service to solve the problem for you until you are satisfied.